There really is nothing quite like a real fire, and with a stove you are gaining all the efficiency without compromising the looks. With such a wide range of stoves on offer, you can be sure that we’ll have something to suit your needs. Whether you’re looking for a traditional or contemporary fire, there will be a stove to fit your style. We work closely with many manufacturers so that we can bring you the widest selection of stoves available. Some of the manufacturers we work with are ACR, Arada, Burley, Clearview, Stovax, Hunter, Parkray, Pevex, Euroheat, Eurostove, Termatech, Town & Country, Nordpeis, Lotus, Yeoman, and Dovre.
Many stoves available today come with options to suit your needs, like the option to have it burn only wood, or a multi-fuel option if you ever have the need to burn coal. More options include things like external air supplies, wood stores, benches, hoods, and smoke control kits. All of these options lead to a stove perfectly tailored to suit your needs and the HETAS regulations.
To view our vast range of stoves that are on display, we welcome you to our showroom. Come for a browse and some expert advice from our passionate staff.
What type of chimney or flue system do I need?
Every home has its own benefits and limitations with regards to a stove or a fire installation. Before you make any decisions relating to the purchase of a solid fuel or gas appliance, it is important to check the type of chimney or flue system you have or might need to run a solid fuel stove efficiently and to regulation. Please call or pop into the showroom for more information.
Who can install my wood burning appliance?
We have our own team of fitters that have been trained to the highest standards. All our engineers possess the correct certification (HETAS), and are able to complete any tasks necessary to fit your stove.
What size stove do I need?
To achieve a relaxing room temperature of around 21ºC when the external air temperature is at freezing (0ºC) you will need approximately 1kW of heat output for every 14 cubic meters of space.
What is Commissioning?
Commissioning a solid fuel or gas stove, fire or fireplace must be done following installation of the appliance. This is a compulsory procedure to ensure that the flue/appliance/room ventilation are all in accordance with building regulations, safety requirements and the manufacturer’s installation/operation instructions.
What is an Airwash?
Airwash is a design feature that uses a specially placed vent or vents to draw in air from the outside to wash over the inside of the glass. This helps to keep the glass clean, allowing you to enjoy the glow and flames to the full.
Can I install a wood burning appliance in a Smoke Control Area?
If you live in a town or city, the chances are that you live in a Smoke Control Area. To meet the smoke emission standards for these areas, you will need to burn authorised smokeless fuels only on a multi-fuel appliance. A list of authorised smokeless fuels can be found by visiting the DEFRA website. If you wish to burn wood, your appliance must be suitable for use in Smoke Control Areas. Many manufacturers offer a smoke control kit, thus making them DEFRA approved, however, this quite often needs to be purchased on top of the price of the stove, and not all stoves have smoke control kits as an option. If in doubt, please ask.
I don’t have a chimney – can I still install a wood burning appliance?
Yes. You can install a wood burning stove in properties without a chimney. Instead of having a flexible flue liner, you will need to have a Twin Wall insulated flue system installed. These can come in a silver or black finish, and can go straight up through your roof, or out of the wall and then up the outside of your building.
What type of hearth do I need for my wood burning stove or fire?
Designed to protect the immediate area surrounding your solid fuel appliance, a hearth is made of a non-combustible material that sits underneath and around the stove. The hearth must be a sufficient size in order that any burning fuel or hot embers do not fall on any combustible materials such as floorboards, carpets or rugs etc. There are many factors to consider on the type of hearth that you need for your home.
What is the difference between a wood burning and a multi-fuel appliance?
A vast number of stoves are designed for multi-fuel use, which means they burn logs, smokeless fuels or peat/turf briquettes, or as dedicated wood burners only.
Can I burn multi-fuels in my wood burning appliance?
Wood burning appliances are designed to burn wood only. However, there are some wood burning models that can be converted to a solid fuel appliance using an optional multi-fuel kit. You must check your instruction manual to find out if this is possible as not all models have the facility to do this. If you do not have a copy of your specific manual, you should be able to download a copy from the manufacturer’s website.
How efficient are wood burning and multi-fuel heating appliances?
Efficiency changes between manufacturer and model of stove. Typically, efficiency can range from the low 70% range, to high 80% range.
Can a solid fuel appliance run my central heating?
Yes. Many stove manufacturers have optional boilers which will allow you to produce domestic hot water for baths and showers as well as heating your room. By augmenting your existing heating system via ‘link up’ technology, a high output wood burning and multi-fuel boiler stove can help you become independent from the grid. An example of some manufacturers that offer boiler stoves are; Clearview, Hunter, Parkray, Stovax and many more. Please ask for more details.
What servicing does my wood burning appliance require?
We recommend that your wood burning or multi-fuel stove or fire undergoes a standard annual service. This service includes stripping, inspecting and cleaning the appliance. The condition of many Extended Warranties is that you have to regularly service your stove or fire (every 12 months) by a suitably trained and qualified individual such as a qualified HETAS engineer in order to make a valid claim. We thoroughly advise that you clean and inspect your appliance regularly, especially in periods of heavy use. Please refer to your instruction manual for further information. If you do not have your manual, you should be able to find a copy on the manufacturer’s website.
Where can I buy spare parts?
We can supply and fit spare parts for you. We ask that you either bring us the part that needs to be replaced (so we can match it to the correct part) or to find that part number so we can order it for you. If you no longer have the old part, or you don’t know the part number, then it’s imperative that you find out the make and model of your stove. Most of the time your stove will have a plaque on the back or side, or a model number stamped inside the door. If you have none of these as well, please take some photographs and measurements of the stove so that we can try to help you identify it.
What clearances are required to combustible and non-combustible materials?
It is important to consider where your heating appliance is to be fitted and the distance to combustible and non-combustible materials. By having our installers visit you for a free survey, we can give you all the recommendations that you’ll need to make a decision. Please don’t go ahead with any building work or installation until we’ve had a chance to visit you and look over your individual requirements.